You call. We confirm. It gets fixed today.
No callbacks, no vague windows, no surprises on the invoice. Here is exactly what happens from your first message to a running appliance.
What happens after you contact us
Send a WhatsApp photo of the error code or describe the fault. We confirm availability and give you a same-day arrival window — not a range of three days.
The technician calls fifteen minutes out. He arrives with diagnostic tools and the most common OEM parts for your appliance model already in the van.
He identifies the fault and tells you the exact part needed and the fixed price. You approve it. No work starts until you say yes.
The repair is completed on-site. He runs a full cycle to confirm the machine is back to spec before he leaves.
OEM components, not substitutes
Every replacement part is sourced directly from the original equipment manufacturer. The compressor your refrigerator gets is the one it was designed for — not a cheaper variant that fails in six months.
Parts are stocked by appliance model, not ordered after you call. If the van carries it, the repair happens today.
Every repair backed in writing
Parts and labour carry a written warranty. If the same fault returns within the covered period, we come back and fix it at no charge — no case numbers, no runaround.